AMERICAN EXPRESS

From 2012 Tuvia Italia has been handling the domestic & European distribution of American Express gift vouchers and rewards in the framework of their customer loyalty program «Membership Reward» (eg. coffee machines).
A dedicated team follows each step of the process: from receipt of goods, voucher activation and gift packaging, goods delivery (within 3 working days), to return and stock handling and billing.

Fast Facts

• 3.500 Cards / Month
• 500 Rewards / Month
• 99,9% Picking Accuracy

Kasanova

Tuvia Italia is managing all B2B and B2C Kasanova business and all kinds of materials from fragile (glasses) to bulky items (furniture). The order fullfilment lead time is next business day. Moreover Tuvia Italia is managing all orders from the major e-market place (Amazon / Ebay) where Kasanova has its online stores.

Fast Facts

• Approx. 2.000 items shipped every day for B2B
  (up to 4.000 items during peak season)
• Over 500 orders shipped per day for B2C
  (up to 1.500 orders during peak season)
• Handling approx 15.000 SKU

ZTE

Tuvia Italia is handling the receipt, storage & preparation (pick and pack, assembling, kitting) of all hi-tech ZTE materials as part of Supply Chain Management services. The entire process is intergrated with ZTE systems and allows the physical management and control of all items to the extent of individual serial numbers. The process also involves last-mile delivery to the network installation sites throughout Italy.

Fast Facts

• 23.000 sites delivered in 3 years
• Kitting, debugging, assembling operations of hi-tech and electronic components
• Dedicated service areas in warehouse
• Running localized operational facilities around Italy

NOBULL

Tuvia Italia is managing all EU B2B and B2C Nobull business. Tuvia is giving Nobull the opportunity to enter the difficult and unknown market of Europe.
We achieve this everyday through our expertise and added value in:

• Resolution of fiscal and administrative problems (opening VAT#, fiscal representation)
• Integration of their e-commerce and logistics platforms Dedicated service areas in warehouse
• Managing of warehouse in Italy
• Return and stock handling

Fast Facts

• Over 10 000 orders shipped per month for B2C in Europe

Konica Minolta

Tuvia Italia is managing all processes of Konica Minolta logistics for spare parts and “consumables”.
Through an interface with the customer's management systems, the requests of the technicians are processed within the same day with NBD delivery (Next Business Day) to the drop points spread throughout the whole country, including outlying islands.
The service also includes track & trace, with on line order summary; notifications by mail or by SMS; Interfacing between the Tuvia Italia systems and SAP based on Konica Minolta specifications.

Fast Facts

• Over 100 orders shipped per day for B2C
• Managing multi-code references
• 99.9% of the KPIs attained